This means that the prior studies this research leans on come from writing literature concerning customer satisfaction and service quality in contact centers. services quality and customer satisfaction in the banking industries. its purpose were to evaluate the level of service quality writing and customer satisfaction at the ghana commercial bank and. communication and oral defense committee have approved this master s project, customer satisfaction towards service quality of front office staff at the hotel, by ms. alin sriyam as partial fulfillment of the requirements for the master of arts degree in business english for international communication of srinakharinwirot university. november and december. how to start writing a speech. in total, 30 service quality and customer satisfaction service questionnaires were collected. the questionnaire was available in english. Buying term paper. most of the respondents were female above 26.
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understanding of the factors influencing customer satisfaction and efficiency in contact centers. however, customer satisfaction is the main focus.